Overview

Overview

Let our service professionals help install your laboratory equipment to save you time and provide peace of mind. Your equipment will be accurately installed, configured to our manufacturing specifications, and functionally tested to ensure optimal performance. Users will also be trained on equipment operation and routine care to support their ongoing success.

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Centrifuges and Vacuum Concentrators

Centrifuges and Vacuum Concentrators

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Centrifuges and Vacuum Concentrators

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Constant-Temperature Incubators, Ovens, and Furnaces

Constant-Temperature Incubators, Ovens, and Furnaces

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Constant-Temperature Incubators, Ovens, and Furnaces

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Controlled-Environment CO₂ Incubators and Environmental Chambers

Controlled-Environment CO₂ Incubators and Environmental Chambers

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Controlled-Environment CO₂ Incubators and Environmental Chambers

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Cold Storage, Refrigerators, and Freezers

Cold Storage, Refrigerators, and Freezers

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Cold Storage, Refrigerators, and Freezers

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Biosafety Cabinets

Biosafety Cabinets

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Includes certification of biosafety cabinets for NSF 49 in US and EN 12469 in Europe; in UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Biosafety Cabinets

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Water Purification Systems

Water Purification Systems

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Water Purification Systems

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Shakers

Shakers

  • The appliance must be unpacked and installed in its place of use, by the customer, before the technician arrives; excludes major assembly (stacking of heavy CO₂ incubators and shakers, assembly of biosafety cabinet stands and positioning cabinet on stands)
  • Customer should ensure that site is properly prepared, ahead of time, including supply sources and connections
  • Includes travel and labor unless extensive travel is needed
  • All additional works (e.g., waiting time or correctional works) will be invoiced additionally according to our recent valid service pricelist
Thermo Fisher Scientific engineer will perform the following tasks, upon arrival, depending on the specific equipment:
  • Check that the equipment has been handled and assembled as per the user manual
  • Check for proper clearances from obstacles, walls, other equipment, doorways, windows, air vents, and source of excessive light, heat, air flow
  • Stabilize, balance, anchor, connect to pre-installed wall mounts (excluding seismic anchors) with the appropriate hardware
  • Ground, and connect to the proper power supply and other equipment suits via proper connections
  • Connect to flammable and pressured gas sources, tanks, water source, with proper fittings, lines, tubing and other hardware
  • Execute manufacturer’s user manual instructions
  • Connect factory-installed safety devices such as alarms, back-up systems
  • Ensure that keypad, controls, service menu and user interface are working
  • Setup of user operating profiles
  • Explain operating, maintenance and cleaning requirements and procedures
  • Explain warranty and service plan options
  • Review annual preventative maintenance purchase options and schedule it appropriately

Specifications

For Use With (Equipment)

Thermo Scientific Shakers

Service Offering

Installation / Start-up Service

Product Type

Service

Duration

1 Day


Contact Us

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About Unity™ Lab Services

Unity™ Lab Services provides worldclass service solutions to support your equipment. Our comprehensive service portfolio was designed to meet the needs of your lab.

• Equipment service plans
• On-demand services
• Compliance services
• Preventive maintenance
• Start-up services

Managing services for your equipment has never been easier. Services Central is a centralized online platform, in selected European countries, that enables you and your colleagues to request service, view service request status and service history, check service plan or warranty coverage, access manuals, and more.